DPDP Privacy & Digital Trust

DiReFTY Privacy Trust Assessment

Designed for organisations preparing for the DPDP era.

Protect customer trust, reduce privacy risks, and strengthen your Digital Reputation Safety under India's Digital Personal Data Protection (DPDP) Act.

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Governance
Consent
Website
Exposure
Retention
Vendors
Security
Reputation

Insights featured in:

Moneycontrol
Business Standard
Indian Express
Economic Times

Why DPDP Matters

A privacy incident today can be a business crisis tomorrow.

The Digital Personal Data Protection Act, 2023 has fundamentally changed how organisations collect, use, store and protect personal data. A privacy incident today is rarely just a legal issue. It can quickly become:

01

Loss of customer trust

Customers lose confidence in your brand

02

Negative media attention

The incident becomes a public story

03

Social media backlash

The issue spreads rapidly online

04

Business disruption

Teams shift from growth to damage control

05

Regulatory scrutiny

Legal and financial consequences follow

06

Long-term reputational damage

Reputation and revenue decline over time

At DiReFTY, we help organisations understand and reduce these risks before they become business problems.

Compliance Alone Doesn't Build Trust

Traditional Compliance

  • Policies
  • Documentation
  • Legal Notices
  • Contracts

Digital Reputation Safety

  • Trust
  • Transparency
  • Data Exposure Monitoring
  • Privacy Risk Visibility
  • Incident Preparedness
  • Continuous Monitoring

Compliance satisfies regulators. Trust wins customers.

Who This Is For

Who needs a DPDP Readiness Assessment?

This assessment may be relevant if your organisation:

  • Collects customer information through websites or apps
  • Stores employee records
  • Uses CRMs or marketing tools
  • Processes payments online
  • Uses WhatsApp for customer communication
  • Works with agencies or third-party vendors
  • Handles financial information of customers

If any of these apply, personal data is already flowing through your organisation - and the DPDP Act applies to it.

Our DPDP Readiness Assessment Covers

Our assessment goes beyond legal compliance to evaluate how your organisation collects, processes, stores, and protects personal data, and how these practices influence customer trust, digital reputation, and business resilience under the DPDP Act.

Privacy Governance

We review your privacy notices, policies, and governance practices to evaluate transparency and regulatory readiness.

Consent & User Rights

We assess consent collection, withdrawal mechanisms, and processes for handling data principal requests and grievances.

Website & Digital Touchpoints

We examine websites, forms, cookies, tracking technologies, and digital channels that collect personal data.

Personal Data Exposure

We identify publicly accessible personal information, unintended disclosures, and other digital exposure risks.

Data Collection & Retention

We evaluate what personal data is collected, why it is collected, and whether retention practices align with business needs and applicable requirements.

Third-Party & Vendor Risk

We review how external vendors, service providers, and technology platforms may impact your privacy and digital trust posture.

Digital Reputation Impact

We evaluate how privacy weaknesses or data handling practices could affect customer confidence, brand perception, and stakeholder trust.

Risk Prioritisation

Every identified issue is classified based on its potential business, regulatory, and reputational impact to help prioritise remediation efforts.

Executive Recommendations

We provide practical, prioritised recommendations to strengthen privacy governance, improve digital trust, and enhance overall readiness.

Sample Assessment Report

What We Assess

Illustrative sample. Actual ratings are specific to each organisation.

Privacy Score

84/100

Risk Level

Medium

Critical Findings

6

Total Recommendations

28

Risk Overview

  • High Risk29%
  • Medium Risk50%
  • Low Risk21%

Top Risk Categories

  • Website PrivacyLow
  • Consent ManagementMedium
  • Personal Data ExposureMedium
  • Privacy TransparencyLow
  • Publicly Indexed InformationHigh
  • Incident ReadinessMedium
  • Digital Trust SignalsLow

Overall Digital Trust Rating

4/5

Key Deliverables

Every assessment includes.

  • Key Privacy Risks

    The most significant privacy gaps identified across your organisation.

  • Digital Reputation Risks

    How data practices could affect customer trust and brand perception.

  • Website Privacy Review

    Findings across your website, forms, cookies, and tracking.

  • Public Exposure Findings

    Personal data publicly accessible or unintentionally disclosed.

  • Recommendations

    Clear, practical, and prioritised actions.

  • Overall Assessment Score

    A single rating of your digital trust posture.

Why DiReFTY?

We focus on what builds trust in the digital world.

We combine strategic advisory, digital risk assessment and legal understanding to help organisations strengthen trust in an increasingly digital world.

  • Traditional consultantsfocus on compliance.
  • Cybersecurity firmsfocus on systems.
  • Law firmsfocus on regulations.
  • DiReFTYfocuses on Digital Reputation Safety.

Our Framework

A proven framework to build digital trust.

01

Detect

Identify privacy risks, exposures, and digital threats across all touchpoints.

02

Respond

Assess impact, prioritise issues, and create a clear action plan.

03

Enforce

Take coordinated action to remove risks, close gaps, and strengthen controls.

04

Protect

Build long-term resilience through monitoring, governance, and trust enhancement.

Frequently Asked Questions

What is a DPDP Readiness Assessment?

A DPDP Readiness Assessment is a structured evaluation of your organisation's privacy practices, digital trust posture, and potential risks related to the collection, processing, storage, and protection of personal data.

It helps identify gaps and provides practical recommendations to strengthen your readiness under the Digital Personal Data Protection (DPDP) Act, 2023.

Is the DPDP Act applicable to my business?

If your organisation collects or processes personal data of individuals in India - whether customers, employees, patients, students, or users - the DPDP Act may apply to your operations.

Our assessment helps you understand your obligations and identify areas requiring attention.

What makes DiReFTY's approach different?

Most organisations focus on legal compliance or cybersecurity alone. DiReFTY takes a broader approach by evaluating how privacy practices affect your organisation's Digital Reputation Safety, customer trust, and business resilience.

Is this suitable for startups?

Yes. Organisations of all sizes that collect customer, employee, patient, student, or user data can benefit from understanding and reducing digital reputation and privacy risks.

Can you work with our legal and IT teams?

Absolutely. Our role is collaborative - we work alongside your legal, compliance, cybersecurity, and technology teams to provide an integrated perspective on Digital Reputation Safety.

What happens if we do nothing?

Ignoring privacy and digital trust risks can expose an organisation to customer complaints, loss of trust, negative publicity, operational disruption, and potential regulatory action.

While every organisation's risk profile is different, taking proactive steps to understand and strengthen your privacy practices is generally more effective than responding after an incident occurs. A readiness assessment helps identify issues early and supports informed decision-making.

DPDP Assessment

Is Your Organisation Ready for the DPDP Era?

Understand your privacy risks before they become trust issues.

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